howto

Fix Windows Explorer Has Stopped Working Error in Windows 7

by File in: fixes, howto, Windows

A client of mine called recently saying that his Windows 7 machine kept popping up with a dialog box with the following error message: Windows Explorer Has Stopped Working He would get this error message in all kinds of different situations like opening the Control Panel, right-clicking on the folder, and while performing other simple […]

Fix COM Surrogate has Stopped Working in Windows 7

by File in: fixes, howto, troubleshooting, Windows

I was playing around with one of my virtual machines running Windows 7 the other day, when I ran into a bit of a problem. I was trying to right-click on My Computer and choose Properties and got the following error message: Runtime error! Program: C:\Windows\SysWOW64\DllHost.exe After clicking on OK, I get an message stating […]

Fix “Windows Cannot Connect to the Printer” Error

by File in: howto, troubleshooting, Windows

One problem I’ve run across a lot with clients is not being able to print to a networked printer. The most popular error message I see is Windows Cannot Connect to the Printer or Windows Cannot Connect to the Printer. Access is Denied. There are several reasons why this error can come up and a […]

Determine IP Address From a MAC Address

by File in: howto, utilities

Ever had to reverse lookup an IP address? Kind of like looking up a home address using a phone number? If you’re in IT, you might come across the occasional situation where you have a MAC address, but need to figure out what the IP address is. There are a couple of ways you can […]

Configure Message Size Limits in Exchange 2010

by File in: exchange, howto

If you’re running Exchange 2010 at your office, you may have noticed that the default incoming and outgoing message size limit  is 10,240 KB or 10 MB. These days, however, there are many attachments that far exceed this size. If you want to increase the maximum receive size and the maximum send size for emails, […]

Determining when a local Windows account password was last changed

by File in: howto

Our corporate policy requires us to change Windows server local Administrator passwords on a regular basis.  We have a script that accomplishes this, and after the change we do a QA check to validate the passwords were actually changed. To determine when a local account password was last set (administrator, in this example) , run […]

Howto: Reset a lost VMware guest password

by File in: howto, virtualization

So you’ve forgotten your VMware Linux or Windows guest password?  Here’s how to reset it.  These instructions focus on resetting the password through the Virtual Infrastructure Client, but there’s no reason you couldn’t do it using VMware Workstation or VMware Server.   1. Grab a Kon-Boot .iso image.   2. In the Virtual Infrastructure client, configure […]

Howto: Disable the clicking sound in Internet Explorer and Windows Explorer

by File in: howto, Internet Explorer, Windows

The clicking sound that Windows plays when you click on a link in Internet Explorer or open a folder in Windows Explorer can get annoying.  Here’s how to disable the sound in Windows XP: Click Start > Control Panel > Sounds and Audio Devices Click the Sounds tab Scroll down the list under Program Events. Under […]

Howto: Use msizap to remove orphaned cached Windows Installer Data Files to increase free disk space

by File in: howto, Windows

Msizap is a command-line tool that can delete the configuration data that Windows Installer maintains for products that it installs, including the directories, files, registry subkeys, and registry entries in which Windows Installer stores configuration data. Running msizap.exe with the G parameter removes orphaned cached Windows Installer data files for all users. Running this command […]