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	<title>the back room tech &#187; Windows 2003</title>
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		<title>the back room tech &#187; Windows 2003</title>
		<link>http://thebackroomtech.com</link>
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			<item>
		<title>Find Windows system uptime from the command line</title>
		<link>http://thebackroomtech.com/2009/09/01/find-windows-system-uptime-from-the-command-line/</link>
		<comments>http://thebackroomtech.com/2009/09/01/find-windows-system-uptime-from-the-command-line/#comments</comments>
		<pubDate>Tue, 01 Sep 2009 16:43:29 +0000</pubDate>
		<dc:creator>Julie</dc:creator>
				<category><![CDATA[Windows]]></category>
		<category><![CDATA[batch file]]></category>
		<category><![CDATA[script]]></category>
		<category><![CDATA[up time]]></category>
		<category><![CDATA[uptime]]></category>
		<category><![CDATA[Windows 2003]]></category>
		<category><![CDATA[Windows 2008]]></category>
		<category><![CDATA[Windows Server]]></category>
		<category><![CDATA[Windows Vista]]></category>
		<category><![CDATA[Windows XP]]></category>

		<guid isPermaLink="false">http://thebackroomtech.com/?p=1948</guid>
		<description><![CDATA[Here&#8217;s a quick and easy way of checking how long a Windows server or workstation has been up, via the command line.  It pipes the results of Net Statistics Workstation into find.  Run the following from a command prompt:
net statistics workstation &#124; find /i &#8220;statistics since&#8221;
The results will look like
Statistics since 8/12/2009 11:08 PM
Which shows [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thebackroomtech.com&blog=1120206&post=1948&subd=thebackroomtech&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p>Here&#8217;s a quick and easy way of checking how long a Windows server or workstation has been up, via the command line.  It pipes the results of Net Statistics Workstation into find.  Run the following from a command prompt:</p>
<p><em>net statistics workstation | find /i &#8220;statistics since&#8221;</em></p>
<p>The results will look like</p>
<p><em>Statistics since 8/12/2009 11:08 PM</em></p>
<p>Which shows the machine has been up since 11:08pm on August 12, 2009.</p>
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		<slash:comments>14</slash:comments>
	
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			<media:title type="html">Julie</media:title>
		</media:content>
	</item>
		<item>
		<title>Fix: The IP address you have entered for this network adapter is already assigned to another adapter that is hidden from the Network Connections folder because it is not physically in the computer</title>
		<link>http://thebackroomtech.com/2009/08/20/fix-the-ip-address-you-have-entered-for-this-network-adapter-is-already-assigned-to-another-adapter-that-is-hidden-from-the-network-connections-folder-because-it-is-not-physically-in-the-computer/</link>
		<comments>http://thebackroomtech.com/2009/08/20/fix-the-ip-address-you-have-entered-for-this-network-adapter-is-already-assigned-to-another-adapter-that-is-hidden-from-the-network-connections-folder-because-it-is-not-physically-in-the-computer/#comments</comments>
		<pubDate>Thu, 20 Aug 2009 16:30:23 +0000</pubDate>
		<dc:creator>Julie</dc:creator>
				<category><![CDATA[Windows]]></category>
		<category><![CDATA[adapter]]></category>
		<category><![CDATA[Device Manager]]></category>
		<category><![CDATA[devmgmt.msc]]></category>
		<category><![CDATA[devmgr_show_nonpresent_devices=1]]></category>
		<category><![CDATA[DHCP]]></category>
		<category><![CDATA[hidden devices]]></category>
		<category><![CDATA[IP Address]]></category>
		<category><![CDATA[Network Card]]></category>
		<category><![CDATA[Network Connections]]></category>
		<category><![CDATA[NIC]]></category>
		<category><![CDATA[Windows 2003]]></category>
		<category><![CDATA[Windows XP]]></category>

		<guid isPermaLink="false">http://thebackroomtech.com/?p=1933</guid>
		<description><![CDATA[I brought up a snapshot of a Windows Server 2003 R2 guest today and could not login to the domain.  After further review I found the server had lost its static TCP/IP settings &#8211; both NICs were set to DHCP (they had previously been statically set).  When I attempted to add the TCP/IP addresses back to [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thebackroomtech.com&blog=1120206&post=1933&subd=thebackroomtech&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p><!--StartFragment-->I brought up a snapshot of a Windows Server 2003 R2 guest today and could not login to the domain.  After further review I found the server had lost its static TCP/IP settings &#8211; both NICs were set to DHCP (they had previously been statically set).  When I attempted to add the TCP/IP addresses back to the NICs, I received the following error message:</p>
<div> </div>
<div><em>&#8220;The IP address you have entered for this network adapter is already assigned to another adapter &#8220;Fast Ethernet Adapter #2&#8243;. &#8220;Fast Ethernet Adapter #2&#8243; is hidden from the Network Connections folder because it is not physically in the computer. If the same address is assigned to both adapters and they both become active, only one of them will use this address. This may result in incorrect system configuration. Do you want to enter a different IP address for this adapter in the list of IP addresses in the Advanced dialog box?&#8221;</em></div>
<div> </div>
<div>Solutions &#8211; <a href="http://support.microsoft.com/?id=825826">KB825826</a> outlines several potential fixes.  I ended up using Method #6 to remove the hidden network adapter.  To uninstall the ghosted network adapter from the registry, complete these steps:</div>
<ol>
<li>Click <strong>Start</strong>, click <strong>Run</strong>, type cmd.exe, and then press ENTER.</li>
<li>Type set devmgr_show_nonpresent_devices=1, and then press ENTER.</li>
<li>Type Start DEVMGMT.MSC, and then press ENTER.</li>
<li>Click <strong>View</strong>, and then click <strong>Show Hidden Devices</strong>.</li>
<li>Expand the <strong>Network adapters</strong> tree.</li>
<li>Right-click the dimmed network adapter, and then click <strong>Uninstall</strong>.</li>
</ol>
<div>Next I configured the static IP on the NIC, and regained network connectivity.  A reboot was required in my case, only because services dependant on domain availability did not automatically startup.</div>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Julie</media:title>
		</media:content>
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		<item>
		<title>Howto: Delegate the enable/disable accounts permission in Active Directory</title>
		<link>http://thebackroomtech.com/2009/07/01/howto-delegate-the-enabledisable-accounts-permission-in-active-directory/</link>
		<comments>http://thebackroomtech.com/2009/07/01/howto-delegate-the-enabledisable-accounts-permission-in-active-directory/#comments</comments>
		<pubDate>Wed, 01 Jul 2009 16:13:19 +0000</pubDate>
		<dc:creator>Julie</dc:creator>
				<category><![CDATA[Windows]]></category>
		<category><![CDATA[accounts]]></category>
		<category><![CDATA[Active Directory]]></category>
		<category><![CDATA[Active Directory Users and Computers]]></category>
		<category><![CDATA[AD]]></category>
		<category><![CDATA[ADUC]]></category>
		<category><![CDATA[delegate]]></category>
		<category><![CDATA[delegation]]></category>
		<category><![CDATA[disable]]></category>
		<category><![CDATA[enable]]></category>
		<category><![CDATA[Windows 2003]]></category>
		<category><![CDATA[Windows Server 2003]]></category>

		<guid isPermaLink="false">http://thebackroomtech.com/?p=1872</guid>
		<description><![CDATA[To delegate the ability to enable and disable user accounts in Active Directory:

Launch Active Directory Users and Computers with adminsitrative credentials
Right click on the OU where you want to delegate the ability to enable and disable user accounts
Select the Active Directory security group that you want to delegate the ability to and press Next
Select Create [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thebackroomtech.com&blog=1120206&post=1872&subd=thebackroomtech&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p>To delegate the ability to enable and disable user accounts in Active Directory:</p>
<ol>
<li>Launch <em>Active Directory Users and Computers</em> with adminsitrative credentials</li>
<li>Right click on the OU where you want to delegate the ability to enable and disable user accounts</li>
<li>Select the Active Directory security group that you want to delegate the ability to and press <em>Next</em></li>
<li>Select <em>Create Custom Task to Delegate</em> and press <em>Next</em></li>
<li>Under <em>Delegate Control Of</em> select the <em>Only the following objects in the folder</em> radio button</li>
<li>Select the <em>User objects</em> check box and press <em>Next</em></li>
<li>Under <em>Show these permissions</em> uncheck <em>General</em> and select <em>Property-specific</em></li>
<li>Select the <em>Read userAccountControl</em> and <em>Write userAccountControl</em> check boxes and press <em>Next</em> and <em>Finish</em></li>
</ol>
<div> </div>
<div>You&#8217;ve now delegated the ability to enable and disable AD user accounts to a security group.</div>
<div> </div>
<div><span style="text-decoration:underline;">Additional References</span></div>
<div> </div>
<div><a href="http://support.microsoft.com/kb/305144">http://support.microsoft.com/kb/305144</a></div>
<div><a href="http://briandesmond.com/blog/delegating-enable-disable-account-rights-in-active-directory/">http://briandesmond.com/blog/delegating-enable-disable-account-rights-in-active-directory/</a></div>
<div> </div>
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			<media:title type="html">Julie</media:title>
		</media:content>
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		<item>
		<title>Access is denied when attempting to view or restore Volume Shadow Copy contents</title>
		<link>http://thebackroomtech.com/2009/06/26/access-is-denied-when-attempting-to-view-or-restore-volume-shadow-copy-contents/</link>
		<comments>http://thebackroomtech.com/2009/06/26/access-is-denied-when-attempting-to-view-or-restore-volume-shadow-copy-contents/#comments</comments>
		<pubDate>Fri, 26 Jun 2009 16:36:01 +0000</pubDate>
		<dc:creator>Julie</dc:creator>
				<category><![CDATA[Windows]]></category>
		<category><![CDATA[acess denied]]></category>
		<category><![CDATA[snapshot]]></category>
		<category><![CDATA[troubleshoot]]></category>
		<category><![CDATA[troubleshooting]]></category>
		<category><![CDATA[volume shadow copy]]></category>
		<category><![CDATA[volume snapshot service]]></category>
		<category><![CDATA[vss]]></category>
		<category><![CDATA[Windows 2003]]></category>

		<guid isPermaLink="false">http://thebackroomtech.com/?p=1852</guid>
		<description><![CDATA[I setup our help desk users to be able to restore documents using Microsoft&#8217;s Volume Shadow Copy client on remote servers yesterday.  Everything worked just fine for me as an administrator, and for users who owned the files, but it didn&#8217;t work for the help desk folks.  I found out they didn&#8217;t have NTFS rights to [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thebackroomtech.com&blog=1120206&post=1852&subd=thebackroomtech&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p>I setup our help desk users to be able to restore documents using Microsoft&#8217;s Volume Shadow Copy client on remote servers yesterday.  Everything worked just fine for me as an administrator, and for users who owned the files, but it didn&#8217;t work for the help desk folks.  I found out they didn&#8217;t have NTFS rights to the files and folders, so I assumed all I had to do was assign them change permissions, and they&#8217;d be able to do the restore.</p>
<p>I made the permission change, but when the help desk folks tried to view the contents of the shadow copy snapshots they received &#8220;Access Denied&#8221; errors.  I had them confirm they could UNC to the location where the snapshots were located, and they could create and delete files there.</p>
<p>After much Googling didn&#8217;t provide many troubleshooting ideas, I decided to manually create a snapshot of the same volume.  I had them test again, and they were able to view the snapshot&#8217;s contents and restore files.  Underlying cause was the help desk group didn&#8217;t have permissions to the original snapshot, so they couldn&#8217;t see the files to restore them.  Hope this helps someone else out.</p>
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		<slash:comments>1</slash:comments>
	
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			<media:title type="html">Julie</media:title>
		</media:content>
	</item>
		<item>
		<title>Fix: Userenv event 1521 and Userenv 1511 errors in Windows Server 2003 Application log</title>
		<link>http://thebackroomtech.com/2009/05/19/fix-userenv-event-1521-and-userenv-1511-errors-in-windows-server-2003-application-log/</link>
		<comments>http://thebackroomtech.com/2009/05/19/fix-userenv-event-1521-and-userenv-1511-errors-in-windows-server-2003-application-log/#comments</comments>
		<pubDate>Tue, 19 May 2009 11:36:57 +0000</pubDate>
		<dc:creator>Julie</dc:creator>
				<category><![CDATA[Windows]]></category>
		<category><![CDATA[cscript]]></category>
		<category><![CDATA[Profile]]></category>
		<category><![CDATA[script]]></category>
		<category><![CDATA[Userenv]]></category>
		<category><![CDATA[Windows 2003]]></category>

		<guid isPermaLink="false">http://thebackroomtech.com/?p=1745</guid>
		<description><![CDATA[The following events were listed in the Windows 2003 event log when one of our second level help desk staff connected to the server console via RDP:
Event 1521 Source Userenv 
Windows cannot locate the server copy of your roaming profile and is attempting to log you on with your local profile. Changes to the profile will [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thebackroomtech.com&blog=1120206&post=1745&subd=thebackroomtech&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p>The following events were listed in the Windows 2003 event log when one of our second level help desk staff connected to the server console via RDP:</p>
<p><em>Event 1521 Source Userenv</em> </p>
<p><em>Windows cannot locate the server copy of your roaming profile and is attempting to log you on with your local profile. Changes to the profile will not be copied to the server when you logoff. Possible causes of this error include network problems or insufficient security rights. If this problem persists, contact your network administrator.   </em></p>
<div><em>DETAIL &#8211; The network name cannot be found.</em></div>
<div> </div>
<div><em>Event 1511 Source Userenv</em></div>
<div> </div>
<div><em>Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.</em></div>
<div> </div>
<div>The solution, as outlined in <a href="http://support.microsoft.com/kb/941339" target="_self">KB941339</a>, is to delete the SID entries for the source user account from the following registry subkey:</div>
<div> </div>
<div><em>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList</em></div>
<div> </div>
<div>To determine the user&#8217;s SID, save the script found at</div>
<div><a href="http://www.microsoft.com/technet/scriptcenter/resources/qanda/dec04/hey1203.mspx">http://www.microsoft.com/technet/scriptcenter/resources/qanda/dec04/hey1203.mspx</a></div>
<div>as a .vbs file.  </div>
<div> </div>
<div><em>strComputer = &#8220;.&#8221;</em></div>
<div><em>Set objWMIService = GetObject(&#8220;winmgmts:\\&#8221; &amp; strComputer &amp; &#8220;\root\cimv2&#8243;)</em></div>
<div><em>Set objAccount = objWMIService.Get _</em></div>
<div><em>    (&#8220;Win32_UserAccount.Name=&#8217;kenmyer&#8217;,Domain=&#8217;fabrikam&#8217;&#8221;)</em></div>
<div><em>Wscript.Echo objAccount.SID</em></div>
<div> </div>
<div>Change the <em>Win32_UserAccount.Name=&#8217;kenmyer&#8217;,Domain=&#8217;fabrikam</em></div>
<div> </div>
<div>from <em>kenmeyer</em> and <em>fabrikam</em> to the user account in question and your domain name.</div>
<p>I saved the script as getsid.vbs.  Open a command prompt, and execute the script using cscript:</p>
<div><em>cscript.exe getsid.vbs</em></div>
<p>The script will display the SID associated with the user account specified.  Delete this from:</p>
<div><em>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList</em></div>
<p>to correct the Userenv errors.</p>
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		<title>Howto: Do not display the name of the user who has locked a Windows computer or server</title>
		<link>http://thebackroomtech.com/2009/04/24/howto-do-not-display-the-name-of-the-user-who-has-locked-a-windows-computer-or-server/</link>
		<comments>http://thebackroomtech.com/2009/04/24/howto-do-not-display-the-name-of-the-user-who-has-locked-a-windows-computer-or-server/#comments</comments>
		<pubDate>Fri, 24 Apr 2009 11:58:06 +0000</pubDate>
		<dc:creator>Julie</dc:creator>
				<category><![CDATA[Group Policy]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[registry]]></category>
		<category><![CDATA[GPO]]></category>
		<category><![CDATA[lock]]></category>
		<category><![CDATA[locked]]></category>
		<category><![CDATA[Windows 2003]]></category>
		<category><![CDATA[Windows 2008]]></category>
		<category><![CDATA[Windows Server]]></category>
		<category><![CDATA[Windows Vista]]></category>
		<category><![CDATA[Windows XP]]></category>
		<category><![CDATA[workstation]]></category>

		<guid isPermaLink="false">http://thebackroomtech.com/?p=1681</guid>
		<description><![CDATA[Normally when a Windows workstation or server is locked, you&#8217;ll see something similar to the following Windows Security message:  
This computer is in use and has been locked.
 
Only DOMAIN\USER (user name) or an administrator can unlock this computer.
 
To not show the name of the user who has locked a computer, the following can be defined in [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thebackroomtech.com&blog=1120206&post=1681&subd=thebackroomtech&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p><!--StartFragment-->Normally when a Windows workstation or server is locked, you&#8217;ll see something similar to the following Windows Security message:  </p>
<div><em>This computer is in use and has been locked.</em></div>
<div> </div>
<div><em>Only DOMAIN\USER (user name) or an administrator can unlock this computer.</em></div>
<div> </div>
<div>To not show the name of the user who has locked a computer, the following can be defined in a workstation level GPO</div>
<div> </div>
<div><em>Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options\Interactive logon: Display user information when the session is locked</em>.</div>
<div> </div>
<div>There are three choices if you enable this policy:</div>
<div> </div>
<ul>
<li>User display name, domain and user names (default setting)</li>
<li>User display name only</li>
<li>Do not display user information</li>
</ul>
<div> </div>
<div>Besides being able to apply this to Active Directory GPOs, this setting appears in the local security policy on my Windows XP SP3 VM.  The setting is not available on my XP SP2 laptop, but I see from <a href="http://support.microsoft.com/kb/837022" target="_blank">KB837022</a>  there is a hotfix that corrects this problem in XP SP2.</div>
<p><BR></p>
<div>Alternatively, the following DWORD can be created in the registry of XP SP2, Windows Vista, and Windows Server 2008 machine to accomplish the same thing:</div>
<div> </div>
<div><em>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system\DontDisplayLockedUserId</em></div>
<div> </div>
<div>User display name, domain and user names = 1</div>
<div>User display name only = 2</div>
<div>Do not display user information =3</div>
<div> </div>
<div>You need to restart the machine for the change to take effect.</div>
<div> </div>
<div>You may also be interested in the related <em>Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options\Interactive logon: Do not display last user name</em> setting. This security setting determines whether the name of the last user to log on to the computer is displayed in the Windows logon screen.</div>
<p>If this policy is enabled, the name of the last user to successfully log on is not displayed in the <em>Log On to Windows</em> dialog box.  If this policy is disabled, the name of the last user to log on is displayed.</p>
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		<title>Fix: The error returned when trying to retrieve these settings from the local security policy database (%windir%\security\database\secedit.sdb) was: The parameter is incorrect</title>
		<link>http://thebackroomtech.com/2009/01/12/fix-the-error-returned-when-trying-to-retrieve-these-settings-from-the-local-security-policy-database-windirsecuritydatabaseseceditsdb-was-the-parameter-is-incorrect/</link>
		<comments>http://thebackroomtech.com/2009/01/12/fix-the-error-returned-when-trying-to-retrieve-these-settings-from-the-local-security-policy-database-windirsecuritydatabaseseceditsdb-was-the-parameter-is-incorrect/#comments</comments>
		<pubDate>Mon, 12 Jan 2009 09:17:50 +0000</pubDate>
		<dc:creator>Julie</dc:creator>
				<category><![CDATA[Group Policy]]></category>
		<category><![CDATA[fix]]></category>
		<category><![CDATA[howto]]></category>
		<category><![CDATA[secedit.sdb]]></category>
		<category><![CDATA[Windows 2003]]></category>

		<guid isPermaLink="false">http://thebackroomtech.com/?p=1307</guid>
		<description><![CDATA[Howto fix error when opening Windows Server 2003 Local Security Policy:
The Group Policy security settings that apply to this machine could not be determined.  The error returned when trying to retrieve these settings from the local security policy database (%windir%\security\database\secedit.sdb) was: The parameter is incorrect.
All local security settings will be displayed, but no indication [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thebackroomtech.com&blog=1120206&post=1307&subd=thebackroomtech&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p>Howto fix error when opening Windows Server 2003 Local Security Policy:</p>
<p><em>The Group Policy security settings that apply to this machine could not be determined.  The error returned when trying to retrieve these settings from the local security policy database (%windir%\security\database\secedit.sdb) was: The parameter is incorrect.</p>
<p>All local security settings will be displayed, but no indication will be given as to whether or not a given security setting is defined by Group Policy.</p>
<p>Any local security setting modified through this User Interface may subsequently be overriden by domain-level policies.</p>
<p>Windows cannot read template information.</em></p>
<p>Many documents suggest that renaming the <em>%windir%\security\database\secedit.sdb</em> file and rebooting the server will resolve this issue by recreating the security database.  Unfortunately, this procedure never resulted in the secedit.sdb database file being re-created, even after a server reboot.</p>
<p>I also tried importing a new secedit.sdb database, but that failed with the following error:</p>
<p><em>An extended error has occurred. Import failed.</em></p>
<p>After much Googling I came across MS <a href="http://support.microsoft.com/kb/932461">KB932461</a> <em>You cannot determine Group Policy security settings on a Windows Server 2003, Enterprise Edition-based computer.</em>  Even though the OS of the offending servers is Windows Server 2003 R2 Standard (not Enterprise) the fix described in the KB document fixed this issue.</p>
<p>The cause of the problem is explained by the KB as</p>
<p>&#8220;This problem occurs if specific Group Policy security settings are changed from their default settings. These security settings specify the minimum required security setting of server-side and client-side network connections for programs that use the NTLM security support provider (SSP).&#8221;</p>
<p>The solution was to edit the registry key<br />
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\MSV1_0<br />
Set the values of <em>NtlmMinServerSec</em> and <em>NtlmMinClientSec</em> to <em>0</em>  (zero)</p>
<p>Wait about 15-30 minutes for the change to take effect and you should be able to view the Local Security Policy once again!</p>
<p>If you&#8217;re curious what these keys do, <a href="http://technet.microsoft.com/en-us/library/cc759681.aspx">NtlmMinServerSec</a> specifies the minimum required security setting of server-side network connections for applications using the NTLM security support provider (SSP).</p>
<p><a href="http://technet.microsoft.com/en-us/library/cc737504.aspx">NtlmMinClientSec</a> specifies the minimum required security setting of client-side network connections for applications using the NTLM security support provider (SSP).</p>
<p>In my case both of these settings had previous values of 0&#215;20080030 which <a href="http://technet.microsoft.com/en-us/library/dd277307.aspx">enforces message integrity, confidentiality, use of NTLMv2 and 128-bit encryption</a>.</p>
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		<title>A Dell PowerEdge Server, Windows 2003 x64, and the Battle Over SAS RAID Drivers</title>
		<link>http://thebackroomtech.com/2008/03/13/a-dell-poweredge-server-windows-2003-x64-and-the-battle-over-sas-raid-drivers/</link>
		<comments>http://thebackroomtech.com/2008/03/13/a-dell-poweredge-server-windows-2003-x64-and-the-battle-over-sas-raid-drivers/#comments</comments>
		<pubDate>Thu, 13 Mar 2008 09:58:05 +0000</pubDate>
		<dc:creator>Julie</dc:creator>
				<category><![CDATA[Windows]]></category>
		<category><![CDATA[DRAC]]></category>
		<category><![CDATA[Drivers]]></category>
		<category><![CDATA[PERC]]></category>
		<category><![CDATA[PowerEdge]]></category>
		<category><![CDATA[SAS]]></category>
		<category><![CDATA[SATA]]></category>
		<category><![CDATA[Windows 2003]]></category>
		<category><![CDATA[x64]]></category>

		<guid isPermaLink="false">http://thebackroomtech.wordpress.com/?p=282</guid>
		<description><![CDATA[It seemed like a simple enough task &#8211; Install Windows Server 2003 R2 Standard x64 on a Dell PowerEdge 2950 x64 server that is about a year old. The server contains three 500GB SATA drives plugged into an internal PERC 5/i SAS RAID controller. The server also lacked an internal floppy drive, and there was [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thebackroomtech.com&blog=1120206&post=282&subd=thebackroomtech&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p><font color="#000000">It seemed like a simple enough task &#8211; Install Windows Server 2003 R2 Standard x64 on a Dell PowerEdge 2950 x64 server that is about a year old. The server contains three 500GB SATA drives plugged into an internal PERC 5/i SAS RAID controller. The server also lacked an internal floppy drive, and there was no available slot to add one.</font></p>
<p><font color="#000000">The problem started out being that the Windows installer didn&#8217;t see the system&#8217;s hard drives during the setup process.</font></p>
<p><font color="#000000">This is a common problem, especially with newer RAID controllers. Normally you can load the manufacturer&#8217;s drivers during the Windows setup by pressing <i>F6 &#8211; S</i> to specify mass storage drivers once the blue installation screen appears. I had to search long and hard to find the Dell <a href="http://support.us.dell.com/support/downloads/format.aspx?releaseid=R166126&amp;c=us&amp;l=en&amp;cs=&amp;s=gen" target="_blank">Windows Server 2003 64-bit drivers</a> for the PERC 5/i because for some reason when you enter your server&#8217;s system tag and search for SAS RAID drivers only the <a href="http://support.dell.com/support/downloads/download.aspx?c=us&amp;l=en&amp;s=gen&amp;releaseid=R165739&amp;SystemID=PWE_2950&amp;servicetag=3751XC1&amp;os=WNET&amp;osl=en&amp;deviceid=9181&amp;devlib=0&amp;typecnt=0&amp;vercnt=5&amp;catid=-1&amp;impid=-1&amp;formatcnt=3&amp;libid=46&amp;fileid=223612" target="_blank">32-bit version </a>is available for download.</font></p>
<p><font color="#000000">I added the 64-bit RAID controller drivers to my floppy disk, but when I pressed F6 &#8211; S</font> to specify new drivers, Windows did not detect the presence of my USB floppy drive, which I had plugged into the USB ports on the front of the server. I rebooted the server with the drive into plugged into a USB port on the back of the server, but had the same result.</p>
<p><font color="#000000">Next I tried copying the drivers to my USB flash drive, which I tried in the ports on both the front and the back of the server, and the installation program failed to see that drive as well.</font></p>
<p><font color="#000000">I searched <a href="http://support.dell.com/" target="_blank">support.dell.com</a> for a solution, and of course I didn&#8217;t find one. I did find a link to the <a href="http://support.us.dell.com/support/downloads/download.aspx?c=us&amp;l=en&amp;s=gen&amp;releaseid=R140774&amp;formatcnt=1&amp;libid=0&amp;fileid=187876" target="_blank">Dell USB Key F6 Driver Utility</a>, which allows you to copy mass storage drivers to a USB flash drive and have them recognized by Windows during an installation. This sounded like exactly what I needed.</font></p>
<p><font color="#000000">I downloaded the USB utility, and when I executed it I was informed this program would format my flash drive, which would obviously delete everything I had saved to it. I went and found a different drive that I didn&#8217;t care if it&#8217;s contents were deleted, and ran the program. It took about three seconds to run, and I went back to my server and ran the Windows 2003 setup again &#8211; and once again the installer did not recognize my flash drive. I tried to view the contents of the flash drive on a Windows XP computer, but I was informed the flash drive was not formatted. Obviously, I had done something wrong.</font></p>
<p><font color="#000000">After reading the USB utility&#8217;s readme file, I found I had missed some very important details. Information from the USB utility&#8217;s readme file are highlighted in red.</font></p>
<p><font color="#ff6600">1. One of the files in the driver package is TXTSETUP.OEM. Edit<br />
TXTSETUP.OEM with NOTEPAD (or a text editor of your choice). In the<br />
[Defaults] section locate the line that starts with &#8220;scsi = &#8220;. The<br />
value on the right hand side of the equals sign must represent the<br />
Windows Server 2003 mass storage driver. </font></p>
<p><font color="#ff6600">The values permitted on the right hand side of the equals sign are defined in the [scsi] section.<br />
If the value on the right hand side represents the Windows 2000 mass storage driver, it must be updated. </font></p>
<p><font color="#ff6600">The following table lists the drivers that are available for download for 9G servers. The table<br />
indicates whether the TXTSETUP.OEM file needs to be updated at the time this document was written (Oct 24, 2006).</font></p>
<p><font color="#ff6600">Dell SAS 5/E Adapter No change needed<br />
Dell SAS 5/i Integrated No change needed<br />
Dell PERC 5/E Adapter Must be changed<br />
<b>Dell PERC 5/i Integrated Must be changed</b><br />
Adaptec 39320A Controller No change needed<br />
LSI Logic CERC ATA 100 Must be changed<br />
LSI Logic PERC 4/DC Must be changed<br />
LSI Logic PERC 4/Di Must be changed<br />
LSI Logic PERC 4/SC Must be changed<br />
LSI Logic PERC 4e/DC Must be changed<br />
LSI Logic PERC 4e/Di Must be changed<br />
LSI Logic PERC 4e/Si Must be changed<br />
LSI Logic PERC3/DC Must be changed<br />
LSI Logic PERC3/DCL Must be changed<br />
LSI Logic PERC3/QC Must be changed<br />
LSI Logic PERC3/SC Must be changed</font></p>
<p><font color="#000000">I had the Dell PERC 5/i Integrated controller, so I had to modify TXTSETUP.OEM for the flash utility to operate properly.In the TXTSETUP.OEM file&#8217;s [Defaults] section I had to change the line that starts with <i>&#8220;scsi = PERC_32&#8243;</i> to <i>&#8220;scsi = PERCsas&#8221;</i>, where percsas.sys was the name of my 64-bit RAID controller driver.</font></p>
<p><font color="#ff6600"><font color="#ff6600">2.</font> <font color="#ff6600">Local administrator rights are required to create a bootable flash<br />
drive from the USBKeyPrepF6 Utility. Flash drives up to 16 GB in size<br />
are supported. After the USB key is prepared by the USBKeyPrepF6<br />
Utility, the USB key&#8217;s contents are not accessible from Windows. If<br />
the USB key is plugged into a system running the Windows operating<br />
system, Windows may report that the USB key has an unrecognized file<br />
system or that it is uninitialized. However the USB key&#8217;s contents may<br />
be accessed from DOS, by using floppy emulation.</font></font></p>
<p><font color="#000000">That pretty much explained why I couldn&#8217;t read the drive&#8217;s contents from my XP machine.</font></p>
<p><font color="#ff6600"><font color="#ff6600">3. Windows 2003 installation instructions:</font></font></p>
<p><font color="#ff6600"><font color="#ff6600">Place the USB key into a USB port of the system on which you are<br />
installing Windows Server 2003. Insert the Windows CD into the CD<br />
drive. Reboot the system. During boot press F2 to enter the BIOS setup<br />
utility. </font></font></p>
<p><font color="#ff6600"><font color="#ff6600">If your system has a Dell Remote Access Controller 5 (DRAC 5) then also press Ctrl-E, when prompted, to enter Remote Access Setup, also known as the Remote Access Configuration Utility.</font></font></p>
<p><font color="#ff6600"><font color="#ff6600"><font color="#000000">My server has a Dell Remote Access Controller 5, so I had to press <i>Ctrl-E</i> to access the DRAC configuration.</font></font></font></p>
<p><font color="#ff6600">Within the Remote Access Configuration Utility, select Virtual Media<br />
Configuration. Select Virtual Media and select Detached. Select<br />
Virtual Flash and select Disabled. Save these changes and exit the<br />
Remote Access Configuration Utility.</font></p>
<p><font color="#000000">I changed the Virtual Flash setting from <i>Attached</i> to <i>Detached</i>. Virtual Flash was already disabled, so I saved the changes and exited the Remote Access Configuration Utility.</font></p>
<p><font color="#ff6600">Within the BIOS setup utility, select USB Flash Drive Emulation Type.<br />
On this menu select Floppy emulation for the USB key. Save this change<br />
and exit the BIOS setup utility.</font></p>
<p><font color="#000000">I entered the server&#8217;s BIOS and changed Drive Emulation Type from <i>Auto</i> to <i>Floppy Emulation</i>. I saved my settings and exited the BIOS setup utility and rebooted with my flash drive inserted into one of the front USB ports. I booted from the Windows Server 2003 CD, pressed <i>F6 &#8211; S</i> to specify an additional mass storage driver, and the setup program found the PERC drivers on the USB drive! Finally, my installation could progress!</font></p>
<p><font color="#000000">My elation was short lived, though. When I got to the part of the installation where I could specify the boot partition size, the maximum size Windows would allow me to use was 957 MB (yes, that&#8217;s megabytes, not gigabytes). </font></p>
<p><font color="#000000">I rebooted again and pressed <i>Ctrl-R</i> to enter the PERC controller configuration utility and confirmed my RAID 5 array was indeed 950 GB (as in gigabytes). Just to make sure nothing was corrupted on my array I began the array verification process and left the site for the evening. Of course I would find out later the array was just fine.</font></p>
<p><font color="#000000">The next day I emailed Dell tech support and explained how the Windows installation program would only allow me to create a partition of 957 MB. The tech who responded to me suggested that I </font><font color="#000000">download</font> the <a href="http://support.dell.com/support/downloads/format.aspx?releaseid=R146318" target="_blank">Dell Installation and Server Management Disk</a> <font color="#000000">and boot from the .iso it creates to configure the RAID array and perform the Windows installation.</font></p>
<p><font color="#000000">I downloaded and burned the .iso image, then booted the server from the CD. I chose to install a Windows 2003 x64 server, filled in all the field the Server Assistant required, and was finally able to successfully install Windows onto a partition much greater than 957 MB in size!</font></p>
<p><font color="#000000">In hindsight I may have been able to just </font><a href="http://www.msfn.org/articles.php?action=show&amp;showarticle=49" target="_blank"><font color="#000000">slipstream</font></a><font color="#000000"> the controller drivers along with </font><a href="http://www.microsoft.com/downloads/details.aspx?FamilyID=08fec2f5-6e3b-4e0d-9314-646414d0a421&amp;DisplayLang=en" target="_blank"><font color="#000000">Service Pack 2</font></a><font color="#000000"> into the Windows 2003 x64 Server source files, but I&#8217;m thinking that probably would have only seen the drive array as 957 MB in size as well.</font></p>
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