Howto: Enable logging on Zenworks for Desktops Windows clients

by File in: diagnostics, howto, Novell, troubleshooting, zenworks

I was experiencing some weirdness when applying user policies to my Windows XP SP2 admin machines today. For some strange reason yet to be determined, administrators were locked out of almost everything in XP despite having a wide open user policy, and no workstation policies defined for their machines. We had correctly configured the search […]

Cannot connect to Citrix Metaframe Presentation Server running on Windows 2000

by File in: diagnostics, registry, remote access, troubleshooting

I have one user who could not connect to our Citrix Metaframe Presentation Server from her home. She could connect just fine from other machines, and no other users were experiencing the problem, so I was confident the issue was with her personal computer. She was running Windows XP Home, and every time she successfully […]

Howto: Gather troubleshooting information for OES/SLES Linux using Novell’s supportconfig tool

by File in: diagnostics, howto, Linux, Novell, OES, troubleshooting, utilities

Novell released two new Linux troubleshooting tools this week (See TID 3513679 for details).  One is specific only to NSS volumes on OES clusters, while the other, supportconfig, gathers all types of information about your server. Getting started with supportconfig is really simple.  Download the rpm, then install it using the following syntax from a […]

Problems with Windows Vista and Outlook 2007 – connecting to Exchange 2003 SP2 in cached mode over the Internet

by File in: diagnostics, exchange, office, troubleshooting, Windows

My hard drive died in my home computer about two weeks ago. Rather than reinstall Windows XP SP2, I went ahead and installed Windows Vista 64-bit. Everything has been great, with the exception of not being able to connect to my corporate Exchange server (running SP2 on SBS 2003). I was able to connect from […]

Identifying processes running as svchost.exe

by File in: diagnostics, registry, troubleshooting, Windows

I have previously written about experiences with systems becoming unresponsive and reporting svchost.exe utilizing 99% of the CPU. Since so many different .dll’s run as this generic host process, identifying exactly which program is the cause of the high CPU usage is often difficult. According to KB314056, the Svchost.exe file is located in the %SystemRoot%\System32 […]

Howto: Upgrade OES iManager 2.5 to iManager 2.6 SP3 (and fix some nici problems as well)

by File in: iManager, Linux, Novell, OES, troubleshooting, upgrade

Novell’s iManager hasn’t worked for me since I freshly installed my Novell Open Enterprise Server (OES) SP2 linux server. When I access http://myserversip/nps (or, I’m presented with the iManager login screen, but when I enter my credentials I receive the following error: Server Error 500 Either the server is overloaded or there was an […]

Quickbooks Pro 2005 crashes after login to company

by File in: troubleshooting

Quickbooks 2005 decided to quit running on my Windows XP SP2 a few weeks ago. Nothing had changed on my machine or the server, and none of the other client machines were experiencing this problem. I started by trying to perform a Quickbooks repair, but the problem persisted. Uninstalling and reinstalling Quickbooks didn’t change anything […]

OES Linux: YaST Install and Remove Software hangs at Checking Dependencies

by File in: diagnostics, Linux, Novell, OES, troubleshooting

Last week I completed a fresh install of Novell’s OES Linux from the SP2 .iso CDs, and used rug to update the server with all the available patches. I needed to install NSS, so I went into YaST to add the software, but the server kept hanging at the checking dependencies screen. Rebooting the server […]

Windows Server 2003 Event: 1056 Source: DHCPserver

by File in: diagnostics, events, troubleshooting, Windows

A Windows 2003 SP1 DHCP server on one of my client’s network just started getting the following error in the server’s system log all of a sudden: “The DHCP service has detected that it is running on a DC and has no credentials configured for use with Dynamic DNS registrations initiated by the DHCP service. […]

What to do before a Netware NLM won’t unload

by File in: Netware, Novell, remote access, troubleshooting

I’ve been troubleshooting a problem all day where only one user won’t get her Netware login script drive mappings, or they will map, but she’ll lose them within half an hour or so. But of course this is an intermittent problem. This problem doesn’t affect any other users in her OU, and the problem follows […]