diagnostics

Fix “Please Insert a Disk into Drive” in Windows

by File in: diagnostics, fixes, troubleshooting, Windows

One annoying, but common error in Windows is when it cannot detect certain media when connected to your computer. For example, ever pop in a disc into your CD/DVD drive and then when trying to open files, you get slammed with the following error: Please Insert a Disk into Drive X Well hello, there is […]

How to Repair Corrupted Excel Files

by File in: diagnostics, office, troubleshooting

Excel is probably just as important to most workers as wearing clothes and eating food. I pretty much use Excel on a daily basis to do everything from managing finances to analyzing customer data. It’s so powerful, it’s hard to imagine life without Excel. And that’s exactly why it can be so terrible when you […]

It’s the day after Patch Tuesday, and my Vista Business machine has lost ALL network connectivty

by File in: diagnostics, registry, Windows, windows update

I try to be a responsible security professional, and practice what I preach. I know it’s important to keep operating systems and applications updated with security patches, so I have Microsoft’s Automatic Update configured on my home Vista PC to install automatically. I tell my friends to do this, since I don’t want them to […]

Microsoft’s Zune Device Diagnostic Tool Now Available

by File in: diagnostics, utilities

Microsoft’s Zune Device Diagnostic Tool is now available. The Zune Device Diagnostic Tool compiles data to help Product Support Services diagnose Zune USB and wireless sync connection problems. While you’re troubleshooting your Zune, go ahead and upgrade to the most recent version of the Zune client software, version 2.1 as of today [12-24-2007]. Kurt also […]

Firefox 2.x and excessive memory consumption

by File in: browser add-ons, diagnostics, extension, firefox

I usually have a lot of tabs open in Firefox while I work. I’ve noticed (as have many others) excessive memory consumption by the browser at times. Right now firefox.exe is using 121,484K with only 9 tabs open. I rebooted first thing this morning, and I’ve had Firefox running for only about four hours. Most […]

Sonicwall Viewpoint 4.1 Installation Error: SQL Server does not exist or access denied

by File in: diagnostics, howto

At one of my client locations we use Sonicwall’s Viewpoint reporting system to gather usage data from the Sonicwall firewall and content filter.  Viewpoint is a pita to upgrade or move to a new machine, and I treat the program with care, since it’s very easy to unintentionally break. I was upgrading from an old version […]

IIS authentication troubleshooting using AuthDiag

by File in: diagnostics, troubleshooting, utilities, Windows

One of my educational clients uses a web based Student Management Package for attendance, grades, and other school record keeping functions. The web server that powers these apps is a Windows 2003 server running IIS. All of a sudden, the IIS server started getting “403 access is denied” errors when users were attempting to login […]

Update on random eDirectory network login problems and weirdness

by File in: diagnostics, edirectory, Netware, Novell, troubleshooting

Earlier I wrote about random network weirdness I’ve been experiencing where new eDirectory users created in the past week couldn’t login to the network, regardless of which machine or client they were using, or which WAN link they were on. No errors show up in the event logs, and dstrace shows no eDirectory errors. The […]

Howto: enable debug logging in the Netware Client 4.91 for Windows

by File in: diagnostics, howto, Netware, Novell, troubleshooting

I’ve been experiencing some intermittent weirdness in one of the networks I support. I can logon to workstations just fine as any user – expect one created in the past week. It doesn’t matter where in the tree I create the new users, or which version of ConsoleOne I use to create them with. The […]

emBox login error:com.novell.eMBoxSDK.ConnectFailedException: Login failed

by File in: backup, diagnostics, edirectory, Novell, troubleshooting, Windows

Yesterday I wrote about creating eDirectory backups using eMBox and other utilities. Today I was trying to make an eDirectory backup on a Windows 2000 eDir server, version 8.7.3.4 (10551.53). I launched a command prompt, and from the c:\novell\nds directory I typed edirutil -i to launch eMBox in interactive mode. Next I attempted to login, […]