Comments on: about me http://thebackroomtech.com serving up the info back room techs everywhere find interesting Thu, 19 Nov 2009 21:28:25 +0000 http://wordpress.com/ hourly 1 By: Jason H. Smith http://thebackroomtech.com/about/#comment-3188 Jason H. Smith Thu, 19 Nov 2009 20:45:48 +0000 #comment-3188 Hi Julie. Thanks for previously featuring Spiceworks on The Back Room Tech. Sites like yours are essential for spreading the word to small and medium businesses about our free IT management software. I wanted to give you a heads up that we're currently Beta-testing Spiceworks 4.5 which you and your readers can download and try out here - http://community.spiceworks.com/topic/81484. If you decide to test it and write a review, let me know so I can promote the post on Twitter and in the Spiceworks online community. The same offer applies if any of your readers host an IT-focused blog and decide to post about Spiceworks. Let me know if you have any questions and thanks again for your support. -Jason, Spiceworks Hi Julie. Thanks for previously featuring Spiceworks on The Back Room Tech. Sites like yours are essential for spreading the word to small and medium businesses about our free IT management software.

I wanted to give you a heads up that we’re currently Beta-testing Spiceworks 4.5 which you and your readers can download and try out here – http://community.spiceworks.com/topic/81484. If you decide to test it and write a review, let me know so I can promote the post on Twitter and in the Spiceworks online community. The same offer applies if any of your readers host an IT-focused blog and decide to post about Spiceworks.

Let me know if you have any questions and thanks again for your support.

-Jason, Spiceworks

]]> By: Kev http://thebackroomtech.com/about/#comment-2814 Kev Thu, 20 Aug 2009 16:18:56 +0000 #comment-2814 Hi Julie, I've got the Black Screen of death on my laptop, but it will NOT accept the start up Vista cd !! Any other ideas as to how to get round this please ? Kev Hi Julie, I’ve got the Black Screen of death on my laptop, but it will NOT accept the start up Vista cd !! Any other ideas as to how to get round this please ? Kev

]]> By: Sande Nissen http://thebackroomtech.com/about/#comment-2633 Sande Nissen Wed, 29 Jul 2009 02:14:17 +0000 #comment-2633 I'm working with a printer management application called GoPrint (hosted on Windows Server 2003 R2) that uses the HTML rendering engine (i.e, Internet Explorer) on each Windows client to popup messages related to printing. The first time I try to print, I login using the popup UI and everything is fine. On subsequent print commands (never having logged out), I get a dialog box titled "Windows Internet Explorer" with this text: To display the webpage again, Internet Explorer needs to resend the information you’ve previously submitted. If you were making a purchase, you should click Cancel to avoid a duplicate transaction. Otherwise, click Retry to display the webpage again. I want to suppress this message for the GoPrint application, but not for all Web sites visited from this Windows client. If I make an entry in the Windows client's HOSTS file for this fully qualified server name, then this "resend" message never appears. But why? Did adding the entry to HOSTS effectively change its Internet zone (Restricted/Internet/Trusted/Local intranet)? (Adding this server to the Trusted or Local intranet zones made no difference.) How could the method of name resolution affect subsequent HTML traffic? Why (and how) is HTML communication to servers defined in HOSTS handled differently than servers resolved via DNS? It happens that this particular Windows XP SP3 client is in the same subnet as the server (123.45.67.xxx). Will the workaround fail when the Windows client is not in the same subnet as the server? (No proxy is configured.) I should mention that I'm not a network expert, but I'm an IT professional who is comfortable interpreting a packet trace when necessary. I don't need a full technical explanation here if you can just direct me to a document that explains why this works. BTW, adding this server to HOSTS also suppresses an IE dialog box complaining about the invalid certificate on this server. I don't understand that either: certificate processing is bypassed or surpressed for servers in HOSTS? And I don't think this solution has anything to do with GoPrint itself, but GoPrint tech support has no idea what's happening here on the client end. An explanation, or a pointer to one, would be greatly appreciated. Sande I’m working with a printer management application called GoPrint (hosted on Windows Server 2003 R2) that uses the HTML rendering engine (i.e, Internet Explorer) on each Windows client to popup messages related to printing. The first time I try to print, I login using the popup UI and everything is fine. On subsequent print commands (never having logged out), I get a dialog box titled “Windows Internet Explorer” with this text:

To display the webpage again, Internet Explorer needs to resend the information you’ve previously submitted.

If you were making a purchase, you should click Cancel to avoid a duplicate transaction.
Otherwise, click Retry to display the webpage again.

I want to suppress this message for the GoPrint application, but not for all Web sites visited from this Windows client. If I make an entry in the Windows client’s HOSTS file for this fully qualified server name, then this “resend” message never appears. But why? Did adding the entry to HOSTS effectively change its Internet zone (Restricted/Internet/Trusted/Local intranet)? (Adding this server to the Trusted or Local intranet zones made no difference.) How could the method of name resolution affect subsequent HTML traffic? Why (and how) is HTML communication to servers defined in HOSTS handled differently than servers resolved via DNS?

It happens that this particular Windows XP SP3 client is in the same subnet as the server (123.45.67.xxx). Will the workaround fail when the Windows client is not in the same subnet as the server? (No proxy is configured.)

I should mention that I’m not a network expert, but I’m an IT professional who is comfortable interpreting a packet trace when necessary. I don’t need a full technical explanation here if you can just direct me to a document that explains why this works.

BTW, adding this server to HOSTS also suppresses an IE dialog box complaining about the invalid certificate on this server. I don’t understand that either: certificate processing is bypassed or surpressed for servers in HOSTS?

And I don’t think this solution has anything to do with GoPrint itself, but GoPrint tech support has no idea what’s happening here on the client end.

An explanation, or a pointer to one, would be greatly appreciated. Sande

]]> By: Andy http://thebackroomtech.com/about/#comment-2498 Andy Thu, 28 May 2009 18:27:26 +0000 #comment-2498 Hi Julie, I came across your site today and enjoyed reading the article. Your procedures are very well written. Check out my site, maybe you'll find something interesting. Regards Andy Hi Julie,

I came across your site today and enjoyed reading the article.

Your procedures are very well written.

Check out my site, maybe you’ll find something interesting.

Regards

Andy

]]> By: Ajit http://thebackroomtech.com/about/#comment-2455 Ajit Sun, 17 May 2009 13:09:09 +0000 #comment-2455 Dear Julie, I hve installed a new server today. what i want to do with this is use this server as a backup for my current email server. the mails should be able to receive and sent with this new server as well. Also i need to backup the current email server so that users when they login to the new server should be able to see the mails as well. Do you know how to do it and what i should be doing. I haven't installed groupwise yet, but i am wondering if i change the domain and post office name will it work as normal. Dear Julie,
I hve installed a new server today. what i want to do with this is use this server as a backup for my current email server. the mails should be able to receive and sent with this new server as well. Also i need to backup the current email server so that users when they login to the new server should be able to see the mails as well. Do you know how to do it and what i should be doing. I haven’t installed groupwise yet, but i am wondering if i change the domain and post office name will it work as normal.

]]> By: Elisa http://thebackroomtech.com/about/#comment-2117 Elisa Fri, 16 Jan 2009 02:55:18 +0000 #comment-2117 Julia, Deeply apperciate! the post here are really helpful. I just used one of them resolve a big trouble yesterday. Julia, Deeply apperciate!
the post here are really helpful. I just used one of them resolve a big trouble yesterday.

]]> By: Julie http://thebackroomtech.com/about/#comment-2109 Julie Thu, 15 Jan 2009 18:37:56 +0000 #comment-2109 Ajit nawt.nlm is likely related to Zenworks. Boot the server.exe with -na , then comment out the file that loads Zenworks. Restart the server as normal. -Julie Ajit

nawt.nlm is likely related to Zenworks. Boot the server.exe with -na , then comment out the file that loads Zenworks. Restart the server as normal.

-Julie

]]> By: Ajit http://thebackroomtech.com/about/#comment-2108 Ajit Thu, 15 Jan 2009 17:10:16 +0000 #comment-2108 Dear Julie, I have a new problem but thats a little severe i guess. Netware 6.5 loads with a file NAWT.NLM status as unresolved. i am not able to access the server. the server boots fine only to show NAWT.NLm unresolved at logger screen. Cn you please help asap as I am worried. Dear Julie,

I have a new problem but thats a little severe i guess. Netware 6.5 loads with a file NAWT.NLM status as unresolved. i am not able to access the server. the server boots fine only to show NAWT.NLm unresolved at logger screen. Cn you please help asap as I am worried.

]]> By: Julie http://thebackroomtech.com/about/#comment-2089 Julie Wed, 07 Jan 2009 13:10:34 +0000 #comment-2089 Ajit- The easiest way to recreate the folders in to re-run the Webaccess installer. Make sure you backup the configuration files first. If you are getting 500 errors, I would look in your Apache error logs at SYS\Apache2\logs to determine what the failure is - check the webaccess log files at SYS\Novell\WebAccess\logs as well. See this solution as well: http://thebackroomtech.com/2008/04/30/groupwise-webaccess-loads-but-users-cannot-see-webaccess-login-screen/ -Julie Ajit-

The easiest way to recreate the folders in to re-run the Webaccess installer. Make sure you backup the configuration files first.

If you are getting 500 errors, I would look in your Apache error logs at SYS\Apache2\logs to determine what the failure is – check the webaccess log files at SYS\Novell\WebAccess\logs as well.

See this solution as well: http://thebackroomtech.com/2008/04/30/groupwise-webaccess-loads-but-users-cannot-see-webaccess-login-screen/

-Julie

]]> By: Ajit http://thebackroomtech.com/about/#comment-2088 Ajit Wed, 07 Jan 2009 05:34:48 +0000 #comment-2088 Like how we recreate the folders in GWIA is there some way to recreate the folders in Webaccess too. Like how we recreate the folders in GWIA is there some way to recreate the folders in Webaccess too.

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