Howto: Fix Remote Web Workplace not working with XP SP3

by admin on May 27, 2008

After applying Windows XP SP3 you may receive the following message when trying to access Remote Web Workplace (RWW) on a Windows Small Business Server (SBS):

This portion of the Remote Web Workplace requiresthe Microsoft Remote Desktop ActiveX Control.  Your browswer’s security settings may be preventing you from downloading ActiveX controls.  Adjust these settings, and try to connect again.

This error is a result of a disabled Microsoft Terminal Service ActiveX control Add-On.  To fix the problem:

  1. Within Internet Explorer, open ToolsInternet Options - Programs tab – Select Manage add-ons
  2. Highlight the Microsoft Terminal Service ActiveX control, which will be set to disabled. 
  3. Select EnabledOK
  4. Restart Internet Explorer.

 You can also create a GPO to enable the ActiveX control.

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{ 2 comments… read them below or add one }

Larry July 13, 2008 at 12:04 am

Actually there is more to the Service Pack 3 Upgrade than this.

This will fix it so that if you are currently using the 61 coding object model.

If you are using the previous object model then you will still have an issue, if you like you can check out my blog that outlines the 2 different sets of object models

http://aboutmeadows.com/archive/2008/07/12/rdp-rww-remote-desktop-remote-web-workplace-sp3-again.aspx

Thanks
Larry

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Discount Code February 19, 2009 at 11:18 am

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