Comments on: Sonicwall Viewpoint 4.1 Installation Error: SQL Server does not exist or access denied

By: gk

gk — Fri, 11 Sep 2009 22:53:28 +0000

Thank you farhad. Easiest instructions and they worked like a charge. If you want Dell ITA and Viewpoint on the same machine, only option I could find was vers 4.1 and your workaround. Cheers!

By: MS

MS — Mon, 08 Jun 2009 07:44:32 +0000

I can’t install View Point on windows 2008 server(32 bit) which already loaded with MS SQL 2005.
Please provide more clarification on this as we are in win 2008/Vista environment(domain).

Thanks

By: farhad

farhad — Mon, 03 Nov 2008 02:27:55 +0000

Solution:
Perform the following steps to continue with the installation:
1. Exit from the Phase 2 Install by clicking “Cancel”.
2. Open a DOS window and run the SQL Server Network Utility—SVRNETCN.EXE. Typically, this
program is located in the C:\Program Files\Microsoft SQL Server\80\Tools\Binn folder.
3. If there are multiple SQL Server instances running on the system, you may see multiple entries in the
‘Instance(s) on this server” list box. Select the item ServerName\SNWL from the list box.
4. Select TCP/IP from the Protocols list and click Properties.
5. Write down the port number.
6. Exit from the menu.

C:\ViewPoint4\bin\postinstall.bat
Change the database/hostip address to your computer name\SNWL
In JDBC URL add the port number after the localhost
e.g localhost:1127

By: Alex

Alex — Mon, 07 Apr 2008 18:00:22 +0000

You can get phase 2 to work by ensuring the named instance is installed and specified correctly in the first and second fields. In phase 1, make sure the password you specify is the same as the password CURRENTLY used by the SA account. If you’re already on step 2, change the password for the SA account to match what you specified in phase 1. Good luck!

By: Tony W

Tony W — Wed, 13 Feb 2008 11:51:44 +0000

Yes, I struggled with this today. This thread was very useful, but I had to change the bldmsdb.bat to replace the -U and -P parameters with -E (trusted connection) and use hostname\BKUPEXEC in the -S. It is running now.

By: djmrmagic

djmrmagic — Fri, 04 Jan 2008 12:22:31 +0000

Hi all,
I had been struggling with this for a day too, I am trying to install SGMS on one server with the SQL DB on another. Changing the fields had a connection error, I was mucking about with the JDBC url field, adding instance name etc
In the end Maxs solution worked!

Thanks Max
Changing the field “Database Host/IP” to the machinename\SNWL allows the installation to complete normally
I changed mine to 192.168.249.23\CW_INST (our lan IP and instance name)

Nice one!

By: Laurence

Laurence — Wed, 12 Dec 2007 10:33:55 +0000

Steven:

Thanks very much. Your advice saved me much frustration!

By: Robert

Robert — Thu, 06 Dec 2007 16:37:22 +0000

I had the same errors. I made the changes to the sgmsconfig.xml and web.xml files as recommended by Sonicwall tech note. When the bldmsdb.bat file still failed with “access denied” errors, I tried logging in to the SNWL database using the osql utility with the -S machinename\SNWL switch. After I could successfully login to the database, I edited the bldmsdb.bat file for all lines with the -S switch to match the value used with the osql utility. The same user name and password used with the osql utility were also added. I did not uninstall MSDE. Then the bldmsdb.bat file ran normally. It seems that schedinstall.bat and vpinstall.bat were redundant as the services were installed already, but didn’t hurt anything to run them. My Viewpoint is working now, but shouldn’t be this big of a hassle to install.

By: Oscar

Oscar — Wed, 28 Nov 2007 20:00:49 +0000

I had three instances of SQL Express with advanced services already installed (The default instance a sharepoint instance and a MS Search instance). I ran the installation of SQL Express again and, when prompted, enterted the instance name SNWL as Steven said above. I had a connection problem but forgot to enable TCP/IP on the SNWL named instance. Once I did this (In MS SQL Server Management Studio Express -> right click on the instance name in ‘Registered Servers’ pane and choose ‘SQL Server Configuration Manager…’ then choose Network Configuration of the instance nad enable TCP/IP) it worked fine.

Thanks Steve!

By: Julie

Julie — Wed, 21 Nov 2007 12:41:50 +0000

You are the man, Steven. And I second your comments about SonicWall Tech Support. I opened a service request online two days ago, and still haven’t heard back from them. I could go into a whole rant about their support, but they just don’t seem to care.