Spiceworks – a free IT management system

Today I finally got around to installing spiceworks. The spiceworks.com web site claims the software is an IT manager’s dream – asset management and help desk, all from a simple Windows PC.

The installation took all of five minutes to complete. I think the most difficult part of the install was figuring out if my machine was already running a web server, or if spiceworks could use the default port 80.

Once the program initialized, I was prompted to answer a few questions, then the program started probing my network for devices. Several devices were unreachable (due to firewall or permissions issues) , and spiceworks prompted me to manually login to each unreachable machine and manually hit the web server on my spiceworks PC.

In order for the firewall to allow access to spiceworks, I was instructed to execute

netsh firewall set service REMOTEADMIN enable

After executing the above command I was able to successfully inventory my firewalled machines.

I was very impressed with both the ease of use and functionality of the software. Many of the discovery, monitoring, and alerting items I have only seen previously in commercial (and expensive!) software.

If you’re looking for a help desk/asset management solution, give spiceworks a try.

Comments [4]

  1. It’s been a little over a year now since you posted this article and I was just wondering how this spiceworks program ended up working out for you. We have a small network of about 25 workstations that I keep track of using an excel spreadsheet and my brain and I’m in the hunt for a decent IT asset management program. Any advice?

    Great site by the way. I’ve found a couple of really nice useful articles on here – thanks !

  2. 2 years later and all I have to say to this post is that Spiceworks rocks.

    It has so many great iventory and helpdesk features 🙂 it plain rocks

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